Hat Bar - Virtual Custom Consultation
Hat Bar - Virtual Custom Consultation
Build your dreams hat with Carole via FaceTime!
Book a virtual session and we will walk you through the process to create the hat of your dreams. (don't worry, we do all the painting for you)
NOTE: The deposit is non-refundable after the virtual session has begun.
If a design is agreed upon, the consultation fee will apply towards the total price of your hat.
Visit our Hat Bar page for more information on the virtual sessions.
What is a virtual session?
What is a virtual session?
Don't live local?
We offer virtual custom Hat Bar consultation sessions for $55.
You can purchase a virtual session above and we will email you to schedule your virtual styling session.
During the session, you will select your hat, accessories, design and more.
At the end of the session, we will quote you the final price for your hat. If agreed, you will be invoiced for hat, art and accessories. Once full payment has processed on your custom hat, we will begin painting your hat and ship it to you!
If a design is agreed upon, the $55 virtual consultation fee will apply towards the total price of your hat.
Will the hat fit my head?
Will the hat fit my head?
Most of our hats measure between 56-58cm/ 23-24 inches.
We recommend measuring your head prior to purchasing a hat.
Do you make Hat Burning designs?
Do you make Hat Burning designs?
We don't have the tools to offer hat burning at this time, however, we can refer you to someone who does.
Hat Care Instructions
Hat Care Instructions
- How Do I Take Care of My Hat?
Keep away from water or any type of liquids.
Bending is not recommended.
Don’t pick or peel off the flowers.
- Do the hats last forever?
This depends on how you take care of your hat.
Our hats are semi-sealed for some water resistance, but getting the hats wet is not recommended.
Store in a dry place and don’t bend the hats or pick at the designs for best results.
Shipping & Processing
Shipping & Processing
All orders are processed in the order they were received.
Production time varies based on the details of the item and the current order volume.
Ready to ship: 2-5 days
Custom Hats: 10-14 days.
Once production is complete on all the items in your order, your order will ship and you will receive a tracking number.
Orders are shipped from Texas, USA and generally take 5-7 business days from the day they are shipped out until they arrive.
Return Policy
RETURN AND EXCHANGES:
We do not accept returns or exchanges on any products.
PLEASE READ DESCRIPTION OF LISTING PRIOR TO PURCHASING.
CANCELLATIONS:
Cancellation requests are accepted within 24 hours of placing the order.
Cancellation requests after 24 hours are subject to a cancellation fee of 15%
We do not accept cancellations custom hat orders due to material costs required to begin designing the custom hat.
All cancellation requests must be done in writing via email
DAMAGES AND ISSUES:
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
You can always contact us for any questions at info@colormecarole.com